OT need info @ vehicle insurance

[JungleWoman]

Sometimes you just have to really spell out for the insurance people that you need help.

I have some experience first hand that insurance companies arent always on the ball.

I got a phone call just after we purchased our van. It was an insurance company asking if this was Robert W's residence. I said yes it was. They wanted to talk about my accident in my minivan.

I was all "WHAT???"

The lady explained the situation-- obviously my husband had kept this accident from me, from her point of view.

I said "When did this happen?"

She said it was a few days ago. Well I had driven the van and would have noticed any damage and said Im not sure where she got her information from, but its clearly not correct.

She got kind of annoyed with me and then said "You do have a Ford Aerostar van right?"

I said "Um...NO, we have a Nissan Quest"

She said "Oh... this is Robert W's residence?"

I said "yes, but its a very common name, My sister's husband and my sister's husband's father and grandfather all have the same exact name-- hows that for common!?"

So I had to give her the number for my sister's inlaws, who had a Ford Aerostar van and an accident with it!

YOUD THINK THEY"D HAVE THE NUMBER FOR THEIR OWN CLIENT!!!!


Not 20 minutes later, I got a call from the other person in that accident's insurance company... HELLO!!!

So yeah, it might be helpful if you took care of all the details. Your daughter probably has no idea what to do. I was 16 when I was in my first accident and I had no idea what to do. My parents helped me thru it and helped me learn what to do if it happens again.